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Returns Policy
  • Exchanges or refunds are processed within 30 days of receipt on items that have not been worn, washed or altered. Please try on your new garment as soon as you receive it to make sure it fits to your satisfaction.  
  • Exchanges and refunds on shoes after 30 days depend on the shoe manufacturer's guarantee. Check the product information for individual shoe manufacturer guarantees. It is recommended that you try on new shoes later in the day to guarantee a comfortable wearing fit.  If they are the right fit, they will immediately feel comfortable.
  • If there is a shortage, notify Brookfield Uniforms Direct immediately.  Do not wait, call us at 800-767-9095 for prompt attention.
  • If your package has been damaged during delivery, please contact the USPS or Brookfield Uniforms Direct at 800-767-9095 immediately for assistance. 
  • The packing slip included in your shipment also has a portion for your completion should you need to return items.  Please call us before completing the return document so that we may assist in getting your return promptly handled. 
 
Brookfield Uniforms Direct
1715 Linn Street
N. Kansas City, MO  64116
1-800-767-9095
Customer Service Hours
Monday-Friday 7am-6pm
Saturday 8am-12pm cst
 
 
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